FREE Delivery over £200 (UK Mainland) - Become a stockist of brass bee - Contact us via email: hello@brassbee.co.uk

Shipping Policy

 

UK Express Delivery Service

All of our standard UK orders are delivered by DPD unless another delivery service is better suited for the amount of items purchased on wholesale. Please allow 1-2 working days for your order to arrive. We aim to process orders within 1 working day, although this could be slightly longer if we are experiencing a large amount of orders. You will receive an automated email following your order being dispatched, this email will include a summary of your order and a tracking number. 

Orders £0 - £199.99

£15

Orders £200+

Free delivery

 

International Tracked - Europe/Northern Ireland

All of our orders are delivered by either the DHL or DPD. Please allow 1-3 working days for your order to arrive. We aim to process orders within 1 working day, although this could be slightly longer if we are experiencing a large amount of orders. You will receive an automated email following your order being dispatched, this email will include a summary of your order and a tracking number. Please bear in mind that customs fees and VAT may be applicable on shipments overseas.

***11/09/21 Please be aware that customs in Ireland have a backlog of shipments due to the ongoing issues with Brexit, customs and the new IOSS scheme that has been introduced. Your shipment may take longer than expected to arrive so please be aware of this prior to placing your order.***

Orders £0 - £299.99

£15

Orders £300+

Free delivery

 

International Tracked - ROW

All of our orders are delivered by either the DHL or DPD. Please allow 3-5 working days for your order to arrive. We aim to process orders within 1 working day, although this could be slightly longer if we are experiencing a large amount of orders. You will receive an automated email following your order being dispatched, this email will include a summary of your order and a tracking number. Please bear in mind that customs fees and VAT may be applicable on shipments overseas.

Orders £0 - £349.99

£30

Orders £350+

Free delivery

 

COVID-19

As a family run business our main efforts during these tough times are to keep our colleagues and customers safe. We would like to thank you so much for your continued support during these tough times.

We are still working as normal at Brass bee and aim to get your orders out the same working day as we always strive to do. 

We are closely monitoring daily updates on COVID-19 and will take advice and guidance from government guidelines.

Our delivery services are Hermes (UK) and Royal Mail (International). If you wish to view any updates from these carriers please visit the COVID-19 section on their website.

Please stay safe during these tough times, and from us at Brass bee thank you.

Kind Regards